Refund Policy
Effective Date: June 9, 2025
Thank you for purchasing from Romantic Stories Hub. We sell downloadable digital products (PDF storybooks). Please read our refund policy carefully before making a purchase.
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1. No Refund on Digital Downloads
All our products are delivered digitally. As such, all sales are final. Once a product is purchased and the download link is provided, we do not offer refunds, cancellations, or exchanges.
> This policy is in place because digital items cannot be “returned” like physical goods once accessed or downloaded.
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2. Exceptions – Damaged or Inaccessible Files
If you are unable to access your purchased file, or the file is corrupted, please contact us at 📧 hi@romanticstorieshub.com within 7 days of purchase.
We will verify the issue and provide you with a valid replacement link at no extra cost.
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3. Duplicate Purchases
If you accidentally made a duplicate payment for the same product, contact us within 24 hours with proof of transaction. Once verified, we will refund the duplicate amount.
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4. Chargebacks
Initiating a chargeback through PayPal or your bank without contacting us first may result in suspension of your access to future purchases. Please allow us the chance to resolve any issue directly.
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5. Contact Us
For refund-related inquiries, please contact us at: hi@romanticstorieshub.com
We aim to respond within 2–3 business days.